We collect and process personal data directly or indirectly related to you as an individual. We collect information from you when you visit our website, register on our site, place an order, subscribe to our newsletter, respond to a survey, or fill out a form; Name / Username, Phone Numbers, Email Addresses, Mailing Addresses, Job Titles, Billing Addresses obtained from sources like third parties or through your interaction with our websites, cookies, or similar tools and services.

We may utilize your personal data for various purposes:

• Providing and maintaining our services, including monitoring usage.
• Managing your account and registration for access to different functionalities.
• Performance of contractual obligations, such as processing purchases.
• Contacting you via email, telephone calls, SMS, or push notifications for updates or informative communications.
• Providing news, special offers, and general information about products or services.
• Managing and responding to your requests.
• Conducting data analysis, identifying usage trends, and improving our services, products, and marketing.

We may share your personal information in certain situations:

• With service providers for service monitoring, analysis, and payment processing.
• With affiliates and business partners to offer products, services, or promotions.
• In public areas where shared information may be viewed and distributed by other users.

Retention of Your Personal Data:

We retain personal data only as long as necessary for the purposes outlined in this policy, including legal obligations, dispute resolution, and service improvement.

Usage data is retained for internal analysis and security enhancement purposes.

Transfer of Your Personal Data:

Your information, including personal data, may be processed at our operating offices and other locations involved in data processing. By consenting to this Privacy Policy and submitting your information, you agree to the transfer of data as described herein.

We use Cookies to enhance the performance and functionality of our platform but are non- essential to their use. However, without these cookies, certain functionality like videos may become unavailable or you would be required to enter your login details every time you visit the platform as we would not be able to remember that you had logged in previously. We provide cookies so as we can;

a) Keeping track of items in your shopping basket.

b) Conducting research and diagnostics.

c) Preventing fraudulent activity and improving security.

At Red Dot Distribution, while we prioritize safeguarding your privacy, there are circumstances where we may be legally obligated to disclose your personal data in response to valid requests from public authorities or to fulfill legal obligations. This may include complying with lawful requests such as subpoenas, court orders, or search warrants, and adhering to applicable laws and regulations. Additionally, disclosures may occur in emergency situations to prevent harm to individuals or public safety. We undertake to ensure that any disclosure is made in accordance with relevant laws and regulations, and we will strive to minimize the impact on your privacy rights to the extent possible. We are committed to protecting your privacy and personal data to the fullest extent permitted by law.

We implement technical measures to prevent unauthorized access or loss of data.

• Secure Sockets Layer (SSL) software encrypts data during transmission.
• Physical, electronic, and procedural safeguards are maintained for data collection, storage, and disclosure.

We take reasonable steps to prevent unauthorized access, misuse, alteration, or destruction of your personal information.

It’s your responsibility to protect your login credentials and use secure passwords.

Access to personal data is restricted to authorized personnel only

We’ve updated our Privacy Policy to provide you with complete transparency into what is being set when you visit our site and how it’s being used. By using our Red Dot Distribution, registering an account, or making a purchase, you hereby consent to our Privacy Policy and agree to its terms.

We may change our Service and policies, and we may need to make changes to this Privacy Policy so that they accurately reflect our Service and policies. Unless otherwise required by law, we will notify you (for example, through our Service) before we make changes to this Privacy Policy and give you an opportunity to review them before they go into effect. Then, if you continue to use the Service, you will be bound by the updated Privacy Policy. If you do not want to agree to this or any updated Privacy Policy, you can delete your account.

You can subscribe to our newsletter for updates and promotions. You may unsubscribe at any time by clicking the unsubscribe option in the email footer.